FAQs

General Questions: Do I have to be present for my project?  A: Yes, it is difficult for a professional organizer to make decisions for you Can I schedule organizing service for a couple of hours?  A: Yes, you can schedule organizing services for as few as 4 hours at the time. How much does it cost?   A: The enjoyment of living in a clutter free environment surpasses the cost of professional services What is your cancellation policy?  A: We have a 48-hour cancellation policy.  When a Client books an appointment with us, that time is reserved exclusively for that Client and becomes unavailable for anyone else to use. If, for some reason - other than a true emergency - Clients need to cancel appointments, please give us at least 48-hours advance notice for our 4 hour sessions.  Unless proper cancellation notice prior to a Client's scheduled appointment time is given, (with the exception of a true emergency), the fee for the entire session will be charged and must be paid in full prior to the scheduling of any further appointments.   Do you charge a travel fee? A:  We will travel up to 1 hour without assessing a travel fee charge Can I get a refund if I don't like how you organize? A:  We do our very best to understand our client needs in advance, unfortunately all fees are non-refundable Can you bill me later? A:  Payment is due at the end of each session and may be made by check, money order, cash, and major credit cards Do you have to go shopping everytime I need a plastic container? A:  We carry a variety of popular organizing tools with us.  Clients needing specific supplies, will be charged a shopping fee Do you do reminder calls? A:  No, we do not

Call 703-969-8407